Privacy Policy

Effective Date: April 1, 2026

QuantEdgeAI (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our websites, applications, and services, including CipherEdge X-Forensics and related product offerings.

1. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, email address, company name, and support requests.
• Account and usage information, such as login activity, browser type, IP address, device details, and service interactions.
• Files, images, documents, and related metadata that you voluntarily upload for analysis or product evaluation.
• Billing or transaction-related information where applicable, typically processed through third-party providers.

2. How We Use Information

We use collected information to:

• Provide, operate, maintain, and improve our products and services.
• Process uploaded content for analysis, inference, diagnostics, and customer-requested workflows.
• Respond to support requests, inquiries, and product feedback.
• Maintain security, detect misuse, and protect system integrity.
• Comply with legal, regulatory, and contractual obligations.

3. Uploaded Content and Customer Data

Files and content submitted to our services are processed solely to provide the requested functionality, such as analysis, detection, reporting, or related product features. We do not sell customer-uploaded data.

4. Infrastructure and Service Providers

Our services may be hosted or supported using third-party cloud and infrastructure providers, including Microsoft Azure and Google Cloud Platform (GCP), as well as other operational vendors used for hosting, storage, monitoring, analytics, communications, and support.

These providers may process data on our behalf under their applicable terms and security controls.

5. Data Sharing

We may share information only in the following circumstances:

• With infrastructure, hosting, analytics, security, or support providers acting on our behalf.
• To comply with law, regulation, legal process, or enforceable governmental request.
• To protect the rights, safety, security, and integrity of our users, services, and business.
• In connection with a merger, acquisition, financing, or asset sale, subject to applicable safeguards.

We do not sell personal information.

6. Data Retention

We retain information only for as long as needed to provide services, fulfill legitimate business purposes, resolve disputes, enforce agreements, and comply with legal obligations.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure.

8. Cookies and Analytics

Our websites and services may use cookies, logs, and similar technologies to improve functionality, measure usage, maintain sessions, and enhance user experience.

9. Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to applicable law and operational requirements.

10. International Processing

Depending on where our infrastructure and service providers operate, your information may be processed in the United States and other jurisdictions where our providers maintain facilities.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

For privacy or support questions, contact us at:
Email: tactical@quantedgeai.io